At My Painter & Exteriors, we stand by our work with a best-in-class labor warranty. We’re confident in the quality of our craftsmanship — so confident that we offer labor warranties 2–5 times longer than most contractors. To ensure transparency and set clear expectations, this page outlines the specific terms and limitations of our coverage.
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🔶Stucco / EIFS / Hardie Siding: 10-Year Labor Warranty
🔶Brick Siding: 7-Year Labor Warranty
🔶Vinyl Siding: 5-Year Labor Warranty
🔶Interior Walls / Ceilings: 5-Year Labor Warranty (excludes damage from settling or plaster failure)
🔶New Roofing, Siding & Windows: 4-Year Labor Warranty
🔶Wood Trim / Wood Siding / Aluminum Cladded Trim / Caulking and Sealants: 2-Year Labor Warranty
🔶Decks / Floors / Stairs / Horizontal Surfaces: 1-Year Labor Warranty
🔶Other 1-Year Labor Warranty Items:Painted floors, retaining walls or masonry foundations, painted gutters or downspouts, pressure-treated wood surfaces, oil-painted surfaces (unless fully prepped and primed), high-friction or traffic areas (e.g., handrails, stair treads), excessive moisture environments (e.g., unventilated bathrooms), rust-prone metal surfaces (unless fully sanded and primed)
This limited labor warranty applies only to defects caused by improper surface preparation or application techniques by My Painter & Exteriors. It does not cover the following:
🔶Horizontal surfaces, including decks, railings, floors, stairs, and window sills, beyond the 1-year term.
🔶Caulking and sealant failure beyond two (2) years or due to material expansion, contraction, or substrate movement.
🔶Natural wear and tear including fading, chalking, mildew, and surface aging.
🔶Cracking or failure due to substrate movement such as settling stucco, drywall shifting, or wood expansion.
🔶Moisture damage from leaks, poor ventilation, rot, rust, or water intrusion not caused by My Painter & Exteriors.
🔶Improper maintenance including power washing, abrasive cleaning, or neglect.
🔶Surfaces that were rotted, rusted, delaminated, or previously compromised at the time of service.
🔶Work that has been altered, repaired, or touched up by anyone other than My Painter & Exteriors.
🔶Weather-related damage caused by wind, hail, excessive sun, storms, or other acts of God.
🔶Obstructions not removed by the Owner as required in Section 1(b) of the Contract.
🔶Minor cosmetic imperfections including brush marks, touch-up mismatches, variations in sheen, or other non-performance issues.
🔶Projects using non-approved paint products or builder-grade materials.
🔶Partial repaints, spot repairs, or limited-scope work unless otherwise specified.
🔶Warranty claims made after the applicable warranty period has expired.
🔶Brick chimneys, due to their exposure, absorption, and structural movement.
Warranty coverage is non-transferable and applies only to the original property owner who contracted the work.
To submit a warranty claim, Owner must notify My Painter & Exteriors in writing and provide clear photos and a description of the issue. We will respond within ten (10) business days to schedule an inspection. If the issue is deemed a covered labor defect, we will provide labor at no charge to correct the affected area. Warranty repair does not extend or reset the original warranty term.
For full project protection and long-lasting results, all surfaces must be properly maintained and repainted as needed according to the paint manufacturer’s recommendations.
My Painter stands behind our work and guarantee it.
You’ll always know the status of your project.
Professionals that treat your house as if it were their own.
We’re insured! Hire My Painter with peace of mind.
